Privacy Policy

This policy explains how XAPNER LTD handles personal information collected through xapner.com and project enquiries.

What this policy covers

The privacy policy applies when someone visits xapner.com, sends an enquiry, requests a proposal, uses a service or interacts with a system operated for a client. It explains the types of personal information that may be needed to communicate, prepare work, provide services, keep records and protect the website.

How personal information is handled

For Xapner’s own business activities, XAPNER LTD normally decides why and how enquiry and client information is processed. When Xapner operates a website, software system, CRM, campaign or automation for a client, that client may instead be the controller and Xapner may process information on the client’s documented instructions.

Questions and choices

Privacy questions can be sent to hey@xapner.com with enough detail to identify the request. The complete privacy policy explains the information categories, purposes, retention, sharing, security, marketing preferences and rights that may apply in a particular situation.

Reading the full policy

The browser version of the policy contains the complete detail for visitors, prospective customers, clients and people using client systems operated by Xapner. It should be read before relying on a particular data-handling arrangement, especially where a project involves customer data, account access or a separate client privacy notice.