Mobile app
Grill & Thrill
A native iOS and Android ordering app that moved delivery customers off third-party marketplaces.
What they came to us with
Third-party delivery platforms were taking around 30% of every order, and the restaurant had no direct relationship with the customers placing them. Repeat business belonged to the marketplace, not the brand.
What we built
A native iOS and Android ordering app with push notifications, loyalty points, Apple Pay and Google Pay, and a direct sync to the kitchen POS so orders arrive where the team already works.
Delivered in 10 weeks.
What changed
Within 90 days, close to half of delivery customers had moved to ordering directly, and the margin those orders carried came back to the business.
- 45% — Delivery customers moved in-house in 90 days
- 30% — Marketplace commission reclaimed on those orders
- 10 weeks — Concept to both app stores
Figures are the client's own, published with their permission.