Custom software
RJ Health Connect Dialer
A VoIP-integrated auto-dialer and call management platform built to replace manual dialling.
What they came to us with
Agents were dialling numbers by hand. Talk-time was low, leads were dropped between calls, and managers had no visibility into call quality or daily performance.
What we built
A custom VoIP-integrated auto-dialer with a dedicated agent portal for live lead management, one-click dialling and live status tracking, plus an admin backend where managers monitor call metrics and recordings.
Delivered in 14 weeks.
What changed
The dialling queue is now fully automated, and managers can see performance as it happens rather than after the fact.
Figures are the client's own, published with their permission.
Next step
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